4.3. Describe the potential tension between maintaining an individual’s confidentiality and disclosing concerns

Course- Level 3 diploma in care (RQF)

Unit 6 – Promote Communication in Care Settings

L.O 4 – Be able to apply principles and practices relating to confidentiality

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4.3. Describe the potential tension between maintaining an individual’s confidentiality and disclosing concerns

There is always potential tension between maintaining an individual’s confidentiality and disclosing concerns. However, there are ways to navigate this tension in order to maintain both the individual’s privacy and safety.

One way to handle this tension is through effective communication. It is important that all parties involved have a clear understanding of the expectations and parameters surrounding the disclosure of confidential information. This includes communicating what information can be shared with whom, and when it is necessary to break confidentiality (for example, if there is an imminent threat to the individual or others).

Another way to manage this tension is by ensuring that all individuals involved in the process are held to a high standard of professionalism and ethical responsibility. This includes social workers, mental health professionals, physicians, nurses, family members, co-workers, or friends. When dealing with these individuals it is important to recognize the legal and professional consequences of breaking confidentiality.

However, it is also important to recognize the consequences of not disclosing information. For example, if a social worker suspects that a client has been abused or neglected by their parents, and they choose to maintain confidentiality due to the risk of breaking the client-coworker relationship, they may be ignoring crucial information that could put an individual at risk.

It is important to note that not all information can be kept confidential, and confidentiality should never be broken without good reason.

Maintaining the confidentiality of the client at all times is an ethical decision made by professionals in order to make sure that they are able to talk freely with their clients. Breaking this confidentiality would also hinder future communication between the client and the professional.

Breaking confidentiality can be devastating for an individual. It would prevent them from being able to trust their professionals, which would lead to a decrease in sessions attended or poor mental health altogether. This could have damaging effects on both the client’s well-being and future relationships with family, friends, work colleagues, etc.

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