- Unit 9 Promote Effective Handling of Information in Care Settings
- 3.2. Support others to understand and contribute to records
- 3.1. Support others to understand the need for secure handling of information
- 2.4. Support audit processes in line with own role and responsibilities
- 2.3. Maintain records that are up-to-date, complete, accurate and legible
- 2.2. Demonstrate practices that ensure security when storing and accessing information
- 2.1. Describe features of manual and electronic information storage systems that help ensure security
- 1.2. Summarise the main points of legal requirements and codes of practice for handling information in care settings
- 1.1. Identify legislation and codes of practice that relate to handling information in care settings
- Unit 8 Promote Health, Safety and Well-being in Care Settings
- 9.4. Explain how to access support sources
- 9.3. Compare strategies for managing stress in self and others
- 9.2. Analyse factors that can trigger stress
- 9.1. Describe common signs and indicators of stress in self and others
- 8.3.Explain the importance of ensuring that others are aware of their own whereabouts
- 8.2.Use measures to protect your own security and the security of others in the work setting
- 8.1. Follow agreed procedures for checking the identity of anyone requesting access to premises, information
- 7.4. Ensure clear evacuation routes are maintained at all times
- 7.3. Explain the emergency procedure to be followed if a fire occurs in work settings.
- 7.2. Demonstrate measures that prevent fires from starting
4.3. Describe the potential tension between maintaining an individual’s confidentiality and disclosing concerns
Course- Level 3 diploma in care (RQF)
Unit 6 – Promote Communication in Care Settings
L.O 4 – Be able to apply principles and practices relating to confidentiality
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4.3. Describe the potential tension between maintaining an individual’s confidentiality and disclosing concerns
There is always potential tension between maintaining an individual’s confidentiality and disclosing concerns. However, there are ways to navigate this tension in order to maintain both the individual’s privacy and safety.
One way to handle this tension is through effective communication. It is important that all parties involved have a clear understanding of the expectations and parameters surrounding the disclosure of confidential information. This includes communicating what information can be shared with whom, and when it is necessary to break confidentiality (for example, if there is an imminent threat to the individual or others).
Another way to manage this tension is by ensuring that all individuals involved in the process are held to a high standard of professionalism and ethical responsibility. This includes social workers, mental health professionals, physicians, nurses, family members, co-workers, or friends. When dealing with these individuals it is important to recognize the legal and professional consequences of breaking confidentiality.
However, it is also important to recognize the consequences of not disclosing information. For example, if a social worker suspects that a client has been abused or neglected by their parents, and they choose to maintain confidentiality due to the risk of breaking the client-coworker relationship, they may be ignoring crucial information that could put an individual at risk.
It is important to note that not all information can be kept confidential, and confidentiality should never be broken without good reason.
Maintaining the confidentiality of the client at all times is an ethical decision made by professionals in order to make sure that they are able to talk freely with their clients. Breaking this confidentiality would also hinder future communication between the client and the professional.
Breaking confidentiality can be devastating for an individual. It would prevent them from being able to trust their professionals, which would lead to a decrease in sessions attended or poor mental health altogether. This could have damaging effects on both the client’s well-being and future relationships with family, friends, work colleagues, etc.
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