2.4. Support audit processes in line with own role and responsibilities

Course- Level 3 diploma in care (RQF)

Unit 9 – Promote Effective Handling of Information in Care Settings

L.O 2 – Be able to implement good practice in handling information

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2.4. Support audit processes in line with own role and responsibilities

As an individual contributor in an audit process, it is important to be knowledgeable of and comply with your role and responsibilities within that framework. Additionally, promoting the effective handling of information in care settings helps ensure the safety and well-being of patients and staff.

The handling of information must be done with diligence regardless of the setting. Records must be accurately updated, communicated clearly, and safeguarded appropriately. In order for healthcare organizations to provide quality patient care, it is essential that all members of the team are aware of their roles and responsibilities with regard to information handling.

Departmental audits are often performed, but what does that entail? Departmental audits are not formal or documented. Rather, they may be periodic reviews of department processes to ensure compliance with established policies and procedures. They allow staff to identify issues within their own departments and take actions toward resolution before moving up the chain for further action.

When team members are aware of their roles and responsibilities, it helps build trust with patients, staff, and other care providers. This can be beneficial to the organization as a whole because it enhances the quality of care provided to patient populations within that healthcare setting. The concern for one’s own role is not necessarily selfish or self-serving; rather, it ensures that processes are followed and contributes to a safer environment for patients and caregivers.

Having a strong understanding of procedures that pertain specifically to one’s department or role is important, but being aware of how those processes feed into a larger system is just as essential in making positive changes in healthcare today.

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