5.4. Describe how to support an individual to question or challenge decisions concerning them that are made by others

Course- Level 3 diploma in care (RQF)

Unit 5 –Promote Person-Centered Approaches in Care Settings

L.O 5 –Be able to support the individual’s right to make choices.

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Describe how to support an individual to question or challenge decisions concerning them that are made by others

Supporting an individual to question or challenge decisions made by others can be tricky, as it can often be seen as confrontational or disrespectful. However, the most important thing is to respect the individual and their right to voice their opinion.

Here are a few tips for supporting an individual in this situation:

  • Listen attentively and with empathy. Do not interrupt and allow them to finish speaking.
  • Avoid judgmental language or tone.
  • Acknowledge their feelings and point of view, even if you do not agree with them.
  • If possible, try to see things from their perspective.
  • Offer your support without trying to take control of the situation.

Declaring support for an individual is a great way to show your support and to avoid looking confrontational. It also allows you to stay away from the focus of the conversation, leaving room for them to continue speaking without being interrupted.

It is also important to be clear and concise when support is being given. This helps others understand what they can expect from your support.

Be thorough and honest when you are providing support. This includes not only what you say but also how you feel about their situation.

For example, when you give their break-up information, try to relate it to their personal lifestyle not just their business life.

When supporting an individual, it is important to be authentic. This means that everything you say must be true, and there should be no mortgaging of your personal credibility. In other words, don’t try to make up stories or justify your decisions based on patted rumors or hearsay. Instead, let the individual know that you agree with them and understand their feelings, but you don’t always have their best interests at heart.

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