- Unit 9 Promote Effective Handling of Information in Care Settings
- 3.2. Support others to understand and contribute to records
- 3.1. Support others to understand the need for secure handling of information
- 2.4. Support audit processes in line with own role and responsibilities
- 2.3. Maintain records that are up-to-date, complete, accurate and legible
- 2.2. Demonstrate practices that ensure security when storing and accessing information
- 2.1. Describe features of manual and electronic information storage systems that help ensure security
- 1.2. Summarise the main points of legal requirements and codes of practice for handling information in care settings
- 1.1. Identify legislation and codes of practice that relate to handling information in care settings
- Unit 8 Promote Health, Safety and Well-being in Care Settings
- 9.4. Explain how to access support sources
- 9.3. Compare strategies for managing stress in self and others
- 9.2. Analyse factors that can trigger stress
- 9.1. Describe common signs and indicators of stress in self and others
- 8.3.Explain the importance of ensuring that others are aware of their own whereabouts
- 8.2.Use measures to protect your own security and the security of others in the work setting
- 8.1. Follow agreed procedures for checking the identity of anyone requesting access to premises, information
- 7.4. Ensure clear evacuation routes are maintained at all times
- 7.3. Explain the emergency procedure to be followed if a fire occurs in work settings.
- 7.2. Demonstrate measures that prevent fires from starting
1.1 Explain how a working relationship is different from a personal relationship
Course- Level 3 diploma in care (RQF)
Unit 1 –Responsibilities of a Care Worker
L.O 1 – Understand working relationships in care settings
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1.1 Explain how a working relationship is different from a personal relationship
A personal relationship is based on feelings and emotions, while a working relationship is based on business goals and objectives. In a personal relationship, both people are typically interested in each other’s happiness and well-being. However, in a working relationship, the focus is on meeting the business objectives of the two parties involved. This may require making tough decisions that may not be popular with all members of the team, but it’s essential to maintain professionalism and keep the goal in mind.
In a personal relationship, there is usually more trust and less need for communication than in a working relationship. This is because personal relationships are built on mutual respect and understanding. However, in a working relationship, trust must be earned over time and through consistent performance.
People in a personal relationship typically meet regularly to discuss their feelings and maintain the emotional connection, whereas people in a working relationship usually only get together when necessary — mainly because both parties have different priorities that don’t allow time for socializing. However, it’s important that people in a working relationship respect each other and believe they’re on the same team.
It’s important to note that a personal relationship should never get in the way of a working relationship. Issues related to a personal relationship may need to be dealt with outside of work hours, and not at the workplace where they could negatively affect productivity and business objectives.
In a personal relationship, you share your feelings and thoughts with another person. In a working relationship, you focus on achieving the business goals of both parties involved. The same applies to conversations. In a personal relationship, you chat about everything under the sun. However, in a working relationship, important matters should be discussed during scheduled meetings and not over-chitchat because it could result in wasting time or taking up more time than necessary.
The focus of communication is also different for people who are in personal relationships and those in working relationships. In a personal relationship, the focus is on the feelings of both people involved and how they can make each other happy. In a working relationship, it’s about business goals and objectives — what needs to be achieved for success. There must be a clear distinction between conversations that are related to personal issues and those that are related to work.
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