1.1 Explain the duties and responsibilities of own work role

Course: NVQ Level 4 Diploma In Health And Social Care (RQF)

Unit 3: Personal development in health, social care, or children’s and young people’s settings

LO1: Understand what is required for competence in own work role

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1.1 Explain the duties and responsibilities of own work role

The main responsibility of the own work role is to come up with new ideas that will increase sales. The secondary duty includes making certain features happen on time and within budget, as well providing quality assurance for our customers’ needs by meeting deadlines while maintaining high standards of workmanship at all times

The duties and responsibilities of a work role vary depending on the position, company, and industry. However, some general duties and responsibilities of most work roles include completing assigned tasks, following instructions, meeting deadlines, working effectively as part of a team or independently as needed, communicating with supervisors and co-workers, problem solving, adhering to safety standards, and maintaining a positive attitude.

In addition, some specific duties and responsibilities of certain work roles may include preparing reports, conducting research, managing projects or teams, providing customer service or support, training employees or new hires, handling financial transactions or recordkeeping, etc. Ultimately it is up to the employer to outline the specific expectations for the role.

Some of the key duties and responsibilities may include tasks such as:

  • Attending meetings and taking notes
  • Researching potential solutions to problems
  • Collaborating with colleagues to develop new ideas or strategies
  • Creating or editing documents
  • Developing reports or presentations
  • Organizing and scheduling appointments
  • Proofreading documents for accuracy and completeness
  • Resolving customer concerns
  • Providing input to operational decisions
  • Delivering presentations before groups of colleagues or customers
  • Reaching out to potential clients and new business partners for prospects

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Explain the skills and abilities you possess for your work role

The most important skill is being able to produce quality work within a set time frame, which requires excellent organization skills, attention to detail, team player. Other important skills are problem-solving, excellent communicator, and the ability to work under pressure

There are many skills that employees use throughout their work day. While there is no fixed list of skills used in every role, some common skills across roles include the following:

  • Communication
  • Technology
  • Critical thinking
  • Creativity
  • Adaptability/ Flexibility  Problem-solving
  • Multi-tasking
  • Teamwork
  • Leadership
  • Customer service orientation/Relationship building

Explain the knowledge and understanding of your work role

The work role of a pharmacist will ensure that all medicines are safe, effective, and correctly labelled for the patient/consumer. The Pharmacy Technician ensures that all pharmacy technicians are working to the required standards by providing training, support, and guidance.

The pharmacist is responsible for ensuring that patient prescriptions are correctly dispensed through consultation with prescribers, delivery of medication counselling to patients, management of drug therapies including monitoring patient progress, and evaluation of pharmaceutical services.

The pharmacist will also ensure that medicines are correctly prepared for compounding, dispensed and stored in line with the relevant laws and regulations.

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