- 5.1 Be able to support others to work safely about health and safety
- Unit 8 -L.O 3.2(e): Describe the importance of food safety, including hygiene, in the preparation and handling of food
- 3.2(d): Explain the importance of maintaining clear evacuation routes at all times
- 3.2(c): Use agreed on ways of working for checking the identity of anyone requesting access to the premises or information
- 3.2(b): Explain principles and demonstrate how to move and handle equipment and other objects safely
- 3.2(a): Demonstrate the recommended method for hand washing and describe what products should be used
- 2.4 Explain how to record and report health and safety incidents
- 2.3 Explain procedures to be followed if an accident or sudden illness should occur
- 2.2(h): Explain safe practices for storing hazardous substances, using hazardous substances, disposing of hazardous substances and materials
- 2.2(g): Explain own roles and responsibilities as an employee and those of the employer in the prevention and control of infection
- 4.2 Explain how to support others during the safeguarding process
- 4.1 Explain how to support others to raise concerns
- 3.2 Explain own role in partnership working
- 3.1 Explain agreed protocols for working in partnership with other organizations
- 2.4 Explain how to raise concerns, including whistleblowing, when suspected abuse has been reported but the procedure does not appear to have been followed correctly
- 2.3 Explain actions to take if an individual alleges that they are being abused
- 2.2 Explain actions to take if there are suspicions that an individual is being abused
- 2.1 Describe signs and symptoms associated with the different types of abuse
- 1.3 Explain own responsibilities relating to the current legislative framework with regard to safeguarding
- 1.2 Explain how current national guidelines and local policies and procedures for safeguarding affect your day to day work.
1.4 Explain How Barriers To Communication May Be Overcome: a. Physical, b. Social, c. Environment, d. Emotional
Course: NVQ Level 4 Diploma In Health And Social Care (RQF)
Unit 2: Advanced Communication Skills
LO1: Understand communication needs and factors affecting them
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1.4 Explain how barriers to communication may be overcome: a. Physical, b. Social, c. Environment, d. Emotional
The four types of barriers to communication include physical, social, environmental, and emotional barriers.
1. Physical Barriers: There are a few physical barriers that can get in the way of effective communication. For one, if there’s a lot of noise in the environment, it can be difficult to hear the person who is speaking. Additionally, if the speaker and listener are not face-to-face, it can be more difficult to understand what is being said. And finally, if the speaker and listener are not within close proximity to each other, they may not be able to see each other’s facial expressions or body language, which can often provide valuable information about what someone is trying to communicate.
2. Social Barriers: Social Barriers in communication can exist in a number of ways. One common barrier is the use of jargon, which is a specialized form of language that is used by a particular group or profession. Jargon can make it difficult for someone who is not familiar with the terminology to understand the conversation.
Another common social barrier in communication is when people are reluctant to ask questions due to fear of looking incompetent. This can lead to misunderstandings and ultimately make it more difficult for people to communicate effectively. Additionally, people may avoid communicating with others if they do not share the same cultural background or values. This can also lead to misunderstandings and impede effective communication.
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3 Environment Barriers: There can be a number of environmental barriers that can interfere with communication. For example, if one person is shouting and the other is trying to whisper, they may not be able to hear each other. Or, if one person is in a noisy environment and the other is in a quiet environment, they may not be able to hear each other properly.
Other environmental factors that can interfere with communication include lighting levels, noise levels, and temperature. For example, if it’s too hot or too cold, people may not be able to concentrate properly and could become irritable. Similarly, if there is too much light or too much darkness, it can be difficult for people to see each other properly and to communicate effectively.
4. Emotional Barriers: There are a number of emotional barriers that can interfere with communication. These can include things like fear, anger, resentment, or assumption. When these barriers are present, it can be difficult to have an open and honest exchange of information.
One of the biggest challenges is recognizing when these barriers are in effect. Oftentimes, we’re not aware of our own emotions and how they’re impacting our ability to communicate effectively. It’s important to take a step back and assess the situation objectively in order to identify any obstacles that might be getting in the way. Once you’ve identified the emotional barrier, you can start to work on ways to get past it. Sometimes this means acknowledging your feelings and communicating them openly.
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