1.2 Analyze Why Individuals Communicate

Course: NVQ Level 4 Diploma In Health And Social Care (RQF)

Unit 2: Advanced Communication Skills

LO1: Understand communication needs and factors affecting them

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1.2 Analyze why individuals communicate

Good communication is essential to high-quality care because it enables you both establish and maintain positive relationships with family members, colleagues or other professionals. Effective partnership requires strong verbal interaction which can be difficult without a clear understanding of one another’s thoughts or beliefs on an issue at hand (or even what those might be). Poorly communicated intentions may create confusion through misunderstandings–well meaning though they might have been—leading not only towards frustration but also stress for all concerned.

Reasons people communicate with one another

  • To share knowledge
  • To attain goals
  • To resolve conflict between people at organizational level or personal level
  • To maintain good relation with family
  • members or colleagues
  • To establish a good relationship with family members, colleagues or other professionals
  • To know about a particular person’s thoughts and beliefs on an issue at hand
  • To give information to each other by sharing knowledge

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Communicating for success-Critical skills to take your career to the next level

Good communication is a vital skill for career development. The following are some suggestions to help you communicate more effectively which, will help you to take your career as well as life success to the next level:

  1. Learn from those who have been successful in the field that interests you
  2. Build confidence speaking in front of others
  3. Know what you have to offer-your strengths and skills
  4. Take risks, even if it’s something simple like starting a conversation with someone you don’t know
  5. Be persistent in building important relationships
  6. Volunteer to present or lead group discussions or projects. If you have been successful in school, some of your peers might be inclined to listen to you
  7. Connect across disciplines and fields as well as with those who have had different experiences from yours. This will help you see problems from a different perspective Many opportunities can open up for you when you learn how to communicate effectively and professionally.

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