4.2 Develop procedures for effective working relationships with others

Course: NVQ Level 4 Diploma In Health And Social Care (RQF)

Unit 1: Work In Partnership In Health And Social Care Or Children And Young People’s Settings

LO4: Be able to work in partnership with others

Developing effective working relationships is essential to providing the right care for everyone. You need information about an individual’s needs, and then you must create relationships with others in order make sure they get healthy again.

This will involve preparing for this by having an incident plan if there are any concerns about the individual’s wellbeing, dealing with issues appropriately, being able to use communication skills effectively when you are communicating to the person or their family/carers, developing rapport with individuals, encouraging the individual to participate in their care plans and communicating with others that are involved in the person’s care.

You should be able to show that you have planned for incidents involving an individual’s health or wellbeing by having a clear incident plan outlining who to inform when something happens. This will involve documenting information about what has happened during the incident, planning how it should be dealt with so the person is kept safe, making sure other people involved are aware of what has happened and who should be informed about this. It is important to ensure there are protocols in place informing other professionals if any safeguarding issues have come up within someone’s care – whether these are concerns about its quality or safety. Any concerns should always be taken seriously as they should only be dealt with appropriately.

This will involve documenting information about what has happened during the incident, planning how it should be dealt with so the person is kept safe, making sure other people involved are aware of what has happened and who should be informed about this. It is important to ensure there are protocols in place informing other professionals if any safeguarding issues have come up within someone’s care – whether these are concerns about its quality or safety. Any concerns should always be taken seriously as they should only be dealt with appropriately.

During an incident, you must make sure that you show empathy, respect, and dignity when talking to individuals using your communication skills effectively. This will mean being able to communicate an individual’s needs clearly, listening carefully and responding to what is said, and respecting their confidentiality. It is important to always try and build a rapport with individuals by showing kindness, being understanding of the individual’s feelings, and making sure they are comfortable.

When communicating with an individual you must be able to encourage them to participate in their care by considering the type of communication that will work best for them as some people may prefer one method over another. You should also make sure any information given is accurate by checking it before it has been passed on to anyone else. If an individual is not able to participate due to a physical or mental disability then you need to be able to engage others who can help effectively – such as family members or power of attorney necessary.

It is important to always try and build a rapport with individuals by showing kindness, being understanding of the individual’s feelings, and making sure they are comfortable. When communicating with an individual you must be able to encourage them to participate in their care by considering the type of communication that will work best for them as some people may prefer one method over another. You should also make sure any information given is accurate by checking it before it has been passed on to anyone else. If an individual is not able to participate due to a physical or mental disability then you need to be able to engage others who can help effectively – such as family members or power of attorney necessary.

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