1.3 Reasons for applying different systems of communication

Course: NVQ Level 5 Diploma In Leadership & Management for Adult Care

Unit 3: Communication & Information Management in Adult Care

LO1: Understand Models of Communication

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1.3 Reasons for applying different systems of communication

There are a few reasons why people might choose to use different systems of communication. One reason could be that they find a certain system more effective or efficient for their needs. Another reason could be that they feel more comfortable using a certain system due to cultural influences or personal preferences.

Each system of communication has its own set of strengths and weaknesses, so it’s important to consider which system will work best for the specific situation at hand. For example, when speed is essential, visual-based communication such as sign language may be the best option. On the other hand, if nuance and subtlety are important, then auditory-based communication such as spoken language may be a better choice.


It’s important to adopt an empathetic, compassionate and non-judgmental listening style when communicating with individuals that are depressed. When possible, it helps to make the person you are communicating with feel as comfortable as possible. This can be done by having a relaxed environment, clothing, or physical contact if appropriate. Speaking in a calm voice and making sure that they are feeling heard is also helpful, as well as avoiding getting drawn into an argument. When providing care to someone who has depression it’s important to be aware of the risks of suicide. Therefore, it is crucial that anyone who appears to have expressed suicidal thoughts/ideas is assessed by a mental health professional as soon as possible.

Depression affects more than just an individual’s emotions. It also has physical symptoms. These can include insomnia, chronic pain, fatigue, and loss of appetite.

When caring for someone who has depression it’s also important to be aware that an individuals’ self-esteem is often very low, so they may not look after themselves properly. This means looking out for signs of neglect such as poor hygiene, malnutrition, or dehydration; and looking out for signs of self-harm like cuts, burns, or scars.


Dysarthria is a speech disorder that involves problems with the muscles of the mouth, throat, vocal cords, lungs, or respiratory system. The severity of dysarthria varies from mild to severe. It can be present at birth but can also develop later on in life as a result of damage to the central nervous system (which controls muscle movement).

Dysarthria can affect a person’s speech, making it difficult for them to speak clearly. Someone with dysarthria might slur their words and have difficulty mixing up the syllables of a word. They may also have nasal speech, which is when they produce sounds through the nose rather than the mouth. In some cases, breathing difficulties may accompany dysarthria.

Reducing background noise and other distractions and maintaining eye contact can help someone with dysarthria to be better understood. It’s also helpful to speak clearly and slowly, especially if the person has receptive or expressive language difficulties as well. Pictorial aids, computer-aided transcription, and getting help from a speech or language therapist can also be very helpful if dysarthria is having an impact on communication provision.

Language difficulties

Communication is a two-way street. If you don’t know how to speak the language of your counterpart, it can make for some very difficult conversations. Speaking slowly without shouting and using simple language (or a minimal number of words) is one way to improve the likelihood of being understood, but this doesn’t always mean that a person will be able to communicate effectively. Using visual aids, such as a whiteboard or computer screen with appropriate fonts and colors, can also help. In some cases, using a third language may be easier for both parties as this enables them to communicate without the struggle of having to speak each others’ languages.

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One of the most common communication difficulties that accompany dementia is repetition. When someone with dementia is unable to understand what you are saying, they may ask questions over and over again in the hope that you will say something different or give them a different answer. They may also repeat their own statements (echolalia).

dementia patients should be spoken to in a slow, clear voice. Be patient and start conversations by asking questions that require short answers–they may not remember what you’re talking about or how they feel so it’s best if their loved ones draw out these discussions instead of interrupting constantly. Body language helps with expression while touch conveys compassion & empathy.

Complex needs

The term “complex needs” is used to describe those individuals with multiple conditions. So, it’s important that each individual has their own personalized communication method in order for them not to feel like they’re being neglected by others or society at large. For example, one might be both diagnosed as having schizophrenia and abuse substances while another could also have a learning disability; autism spectrum disorder (ASD), Down syndrome, etc., but have less severe symptoms than someone else who falls into this category would typically exhibit.

Sensory loss

The loss of one or more senses can effectively render someone unable to hear, see, smell, taste, or feel properly. This can greatly impact communication between speakers and listeners as well as interactions with the environment. Individuals who are vision-impaired or hard of hearing can benefit from a communication aid. This includes large text, braille, and speech devices that allow them to read what you’re saying more easily than ever before with the help of someone else reading out loud on your behalf while also providing additional input through their mouthpiece so they know how much time has passed since each sentence was spoken in order keep track themselves.

Autistic spectrum needs

Autistic spectrum disorder (ASD) or autism is a neurodevelopmental condition that affects how individuals with autism are able to perceive, process, respond to, and interact with their environment. The communication difficulties associated with this condition are extensive in both receptive and expressive methods of communication. People on the spectrum can have very different communication needs due to the fact that there is no typical presentation of the disorder. This is due to the fact that each person has a unique cognitive profile, history of experiences, and environment.

It can make communication and social interaction difficult, but it’s possible to improve these skills by taking some steps in ensuring distractions are reduced as much as possible while speaking clearly with short simple sentences that avoid metaphors or idioms which may be taken literally by others around you when they’re not known about your condition.

Learning difficulties/differences

Short sentences are better for people who have learning difficulties and differences. For example, the elderly who have Alzheimer’s disease are more likely to benefit from speaking in shorter sentences.

Learning difficulties or differences can make it difficult for people with learning disabilities to process information when they hear too much at once. When you’re talking to them, simplify what you say by using short words and sentences. Give each part of your message a separate time to sink in. In doing so, you’ll be able to help them process your words more easily. It’s also best to maintain a slow and steady pace when dealing with people who have learning difficulties because quick movements or loud noises can make them feel overwhelmed or anxious.

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