Unit 13 Know About Airports and Airlines (H/507/2666) Assignment Brief 2026

Unit 13 Know About Airports and Airlines Assignment Brief

Unit Aim

In this unit the learner will know about the facilities and services airports offer for passengers and airlines and the difference between airside and landside. The learner will know how airports manage health, safety and security and the different job opportunities at airports and with airlines.

Learning Outcomes and Assessment Criteria

LO1 – Know about facilities and services that airports offer

The learner must know about:

• facilities and services that airports provide for passengers
• facilities and services that airports provide for airlines
• the difference between airside and landside

Grading descriptors:

Pass: Uses information about facilities and services offered by airports and airlines found in at least 2 sources and communicates it, mostly accurately, in own words.

Merit: Uses information about facilities and services offered by airports and airlines found in different formats from at least 2 sources and communicates it, accurately, in own words.

Distinction: Uses information about facilities and services offered by airports and airlines found in different formats from different types of sources and accurately communicates the information in own words. 

Assessment guidance:

A guide or brochure should be produced which describes facilities and services offered by:

• an airport (the guide should include a plan of the airport, both airside and landside)
• at least 2 airlines (including an identification of different types of airline and the services they offer – low cost, charter, scheduled).

When identifying at least 2 airlines make a comparison of the levels of service they offer to passengers, the difference in the booking system and prices and destinations.

If a visit is made to an airport and/or airline, visual evidence should be provided where possible. A visit to an airport would benefit learners, especially those who have never been to an airport.

If the learner works in a group, they need to record their roles, responsibilities and tasks and a tutor observation record may be used.

Evidence of research should be recorded, for example, details of internet searches, list of books and other sources used, such as a record of a conversation or interview.

LO2 – Understand how airports manage health, safety and security

The learner must know about:

• existing and new security procedures
• hazards at airports
• how hazards are managed at airports

Grading descriptors:

Pass: Uses information about how airports manage health, safety and security found in at least 2 sources and communicates it, mostly accurately, in own words.

Merit: Uses information about how airports manage health, safety and security found in different formats from at least 2 sources and communicates it, accurately, in own words.

Distinction: Uses information about how airports manage health, safety and security found in different formats from different types of sources and accurately communicates the information in own words. 

Assessment guidance:

Produce leaflets or guidance handouts on regulations, security procedures, hazards at airports, including:

• health and safety
• security
• customs

How hazards are managed at airports, including:

• health and safety
• security
• customs allowances

LO3 – Know about types of job opportunities at airports and with airlines

The learner must know about:

• the different types of jobs at airports and with airlines.

Grading descriptors:Pass: Uses information about job opportunities at airports and with airlines found in at least 2 sources and communicates it, mostly accurately, in own words.

Merit: Uses information about job opportunities at airports and with airlines found in different formats from at least 2 sources and communicates it, accurately, in own words.

Distinction: Uses information about job opportunities at airports and with airlines found in different formats from different types of sources and accurately communicates the information in own words.

Assessment guidance:

A careers brochure or website should be produced which identifies a range of jobs available within airports and airlines, which would include baggage handlers, security, terminal manager, cabin crew, pilot, reservations/sales.

Research should be carried out into jobs both within the airport and with an airline. For each job, the following should be identified:

• roles and responsibilities
• qualifications needed
• skills required
• previous knowledge/experience
• types of employment contracts offered (for example many will be seasonal)

Answer

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