- Unit 515 Leading Person-Centred Practice Assignment Brief 2026
- Unit 511 Leading the Vision of an Adult Care Setting/Service Assignment Brief 2026
- Unit 509 Leading and Managing Partnerships in Adult Care Assignment Brief 2026
- Unit 505 Leading Team Learning and Professional Development in Adult Care Assignment Brief 2026
- Unit 500 Understanding Leadership and Management in Adult Care Assignment Brief 2026
- Unit 503 Understanding Business and Resource Management for Adult Care Assignment Brief 2026
- HTM503 Cultural Tourism Management (L/617/5719) Assignment Brief 2026
- HTM502 Entrepreneurship in Tourism and Hospitality Management (T/617/5634 ) Assignment Brief 2026
- HTM403 Management of Visitor Attractions (R/617/5589) Assignment Brief 2026
- HTM401 Sustainability in Tourism and Hospitality Management (J/617/5587) Assignment Brief 2026
- HTM304 Introduction to Customer Service for Hospitality and Tourism (M/617/5602) Assignment Brief 2026
- HTM302 Introduction to the Hospitality Industry (M/617/5597) Assignment Brief 2026
- HTM303 Introduction to Marketing for Hospitality and Tourism (A/617/5599) Assignment Brief 2026
- HTM301 Introduction to the Tourism Industry (H/617/5595) Assignment Brief 2026
- DAI504 Human-AI Interaction (Y/651/0608) Assignment Brief 2026
- DAI503 Natural Language Processing (T/651/0607) Assignment Brief 2026
- Qualifi Level 5 DAI501 Visualisation (M/651/0605) Assignment Brief 2026
- DAI406 Artificial Intelligence Ethics (L/651/0604) Assignment Brief 2026
- DAI404 Big Data Management (J/651/0602) Assignment Brief 2026
- DAI402 Mathematical Foundations for Machine Learning (F/651/0600) Assignment Brief 2026
Unit 513 Effective Communication in Leadership and Management in Adult Care Assignment Brief 2026
| University | City & Guilds |
| Subject | Unit 513 Effective Communication in Leadership and Management in Adult Care |
Unit 513 Effective Communication in Leadership and Management in Adult Care Assignment Brief
| Qualification | City & Guilds Level 5 Diploma in Leadership and Management for Adult Care (England) (3096-51) |
|---|---|
| Unit Number | 513 |
| Unit Title | Effective communication in leadership and management in adult care |
| GLH | 20 |
| Credits | 3 |
| Aim | The aim of this unit is to support leaders and managers of adult care to develop their knowledge, understanding and skills of effective communication within their role. Learners will evaluate models of communication and demonstrate communication methods used to achieve positive interactions for all. Learners will explore how to manage and resolve conflict in the work setting/service. |
Learning Outcomes
The learner will:
LO1 know how to use communication skills to achieve positive interactions
Assessment criteria
The learner can:
AC1.1 explain how to achieve positive interactions within an adult care setting/service considering:
a. communication skills
b. methods of communication
c. models of communication
d. leadership and management responsibilities
AC1.2 explain the circumstances in which a leader/manager may use the following to achieve maximum impact:
a. communication skills
b. methods of communication
c. models of communication
AC1.3 explain how communication skills underpin:
a. achievement of positive outcomes for individuals
b. the leadership and management of teams
c. sustainable relationships and partnerships
Range
AC1.1 Models to include:
– Linear
– Interactional
– Transactional
LO2 know how to manage and resolve conflict
Assessment criteria
The learner can:
AC2.1 describe approaches for conflict management and conflict resolution
AC2.2 outline factors within workplace that may cause:
a. friction
b. conflict
AC2.3 evaluate personal skills that underpin conflict management and conflict resolution techniques
Range
AC2.2 Factors must include communication styles of self and others:
passive
passive aggressive
aggressive
LO3 be able to communicate effectively with others
Assessment criteria
The learner can:
AC3.1 demonstrate a range of effective communication styles, methods and skills expected of leaders and managers in adult care
AC3.2 apply communication skills appropriately for maximum impact taking into consideration the:
a. message
b. audience
c. emotional context of self and others
e. communication style of others
AC3.3 manage barriers to communication
LO4 be able to develop communication practices
Assessment criteria
The learner can:
AC4.1 monitor communication systems and practices for effectiveness in the work setting
AC4.2 evaluate the effectiveness of communication systems and practices that promote positive outcomes
AC4.3 propose improvements to communication systems and practices
AC4.4 lead the implementation of improvement to communication systems and practices
Do You Need Assignment of This Question
Answer
