IM301 Managing Business Operations (A/617/5537) Assignment Brief 2026

University	Qualifi Ltd
Subject	IM301 Managing Business Operations (A/617/5537)

Qualification

QUALIFI Level 3 Diploma in in Introduction to Management 603/4373/4

Unit Code

IM301

Unit Title

Managing Business Operations

Unit Reference

A/617/5537

Credits

TQT

100

GLH

Learning Outcomes and Assignment Criteria

Learning Outcomes. To achieve this unit a learner must be able to:		Assessment Criteria: Assessment of these outcomes demonstrates a learner can:
1.	Understand functions and structures of businesses	1.1	Identify the key functions of businesses and how these lead to business success
		1.2	Compare common organisational structures and how they impact on business operation
2.	Understand the importance of operational control	2.1	Explain why an organisation needs effective operational control
		2.2	Describe the systems organisations use to achieve operational control
3.	Understand how organisations work towards best practice	3.1	Explain the terms excellence and quality and the impact of these concepts on organisations
		3.2	Describe tools and techniques that are used by organisations to ensure the quality of their products and services

Indicative Content

Understand functions and structures of businesses

Key business functions – finance, HRM, sales, marketing, production, R&D, distribution

Organisations structures – function-based/product-based/project-based/matrix team-based

Understand the importance of operational control

Controlling operations

Monitoring and controlling

Types of information managers need

Three-stage control loop

Understand how organisations work towards best practice

Benchmarking – process benchmarking; performance benchmarking; strategic benchmarking and internal benchmarking

Performance indicators and how they are used.

Best Practice; sound policy

The Excellent Organisation

Importance to organisations

Tools and techniques to implement quality in an organisation – Total Quality Management (TQM), 3-Step Quality Control process, Right First Time

Quality assurance

Continuous improvement (Kaizen)

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Answer

IM301 Managing Business Operations (A/617/5537) Assignment Brief 2026

IM301 Assignment Brief

Assignment Aim

Learning Outcomes and Assignment Criteria

Indicative Content