Health and Social Care Assignment

Unit Aims

The aim of this unit is for the learner to build skills and knowledge in effective communication practices, recognising this as an important role of senior personnel working in a health or social care setting. The unit also introduces the role of systems and procedures in supporting safe and efficient use of information.

Learning Outcomes and Assessment Criteria

Learning Outcome – The learner will:	Assessment Criterion – The learner can:
1. Know about the range of communication requirements in the workplace.	1.1 Explain different methods of communication to meet individual and organisational needs. 1.2 Describe strategies to overcome communication barriers.
2. Be able to use communication systems and practices in the workplace.	2.1 Evaluate communication systems and practices used in different settings. 2.2 Propose improvements to communication systems and practices used in health and social care. 2.3 Explain the impact of poor communication on health and social care management. 2.4 Demonstrate communication techniques to support effective practice.
3. Be able to use communication systems to facilitate partnership working.	3.1 Demonstrate the use of communication systems to promote partnership working. 3.2 Compare the use of different communications systems for partnership working. 3.3 Recommend ways to improve communication systems used for partnership working.
4. Know how to use systems for information management.	4.1 Explain legal and ethical tensions in sharing information. 4.2 Explain how personal information is processed to meet legal requirements.

Task 1 of 2

Unit Learning Outcomes

LO 1 Know about the range of communication requirements in the workplace.

LO 2 Be able to use communication systems to facilitate partnership working.

Task Assessment Criteria to be covered

1.1; 1.2; 2.1; 2.2; 2.3; 2.4

Assignment Brief and Guidance

You are required to write a report about the requirements and use of communication systems and practices in the workplace.

The report should:

Define different methods of communication to meet individual and organisational needs.
Describe strategies to overcome communication barriers.
Evaluate communication systems and practices utilised in the setting.
Propose improvements to communication systems and practices.
Explain the impact of poor communication.
Use communication techniques to support effective practice.

Delivery and Submission

The submission is in the form of a report written in Word format.

The recommended word limit is 1500 words excluding diagrams, references, and appendices.

Referencing

You are expected to use relevant academic and reliable sources, and clearly reference these in your work. References should be added to the text and placed at the end in a references list, using Harvard Referencing style.

You should complete a bibliography to support all evidence.

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Task 2 of 2

Unit Learning Outcomes

LO 3 Be able to use communication systems to facilitate partnership working.

LO 4 Know how to use systems for information management.

Task Assessment Criteria to be covered

3.1; 3.2; 3.3; 4.1; 4.2

Assignment Brief and Guidance

You are required to write an essay to demonstrate that you understand how to use communication systems to facilitate partnership working as well as how to manage information.

Use examples from real-life work practices or conduct research using appropriate examples from media sources.

The essay should:

Provide examples of how communication systems can be used to promote partnership working.
Compare the use of different communications systems for partnership working.
Recommend ways to improve communication systems used for partnership working.
Explain legal and ethical tensions in sharing information.
Explain how personal information is processed to meet legal requirements.

Delivery and Submission

The submission is in the form of an essay written in Word format.

The recommended word limit is 1500 words excluding diagrams, references, and appendices.

Referencing

You should complete a bibliography to support all evidence..

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