HWSC4003 Communication & Ethics Assignment: Reflective Report on Therapeutic Relationships in Health and Social Care

Assignment type and word count:

Reflective Report

Assessment weighting:

100%

Submission time and date:

Monday 16th June 2025 by 23:59

Target feedback time and date:

Monday 7th July 2025

Outline of the task

A report and analysis of one video ‘case study’ interaction with a service user in a health and social care setting. The report will include an evaluation of communication techniques and the principles of biomedical ethics in context.

This assignment has been designed to provide you with an opportunity to demonstrate your achievement of the following module learning outcomes:

LO1 Identify the basic ethical principles in Health and Social Care.

LO2 Appraise the role of self in therapeutic relationships and identify factors that influence verbal and non-verbal communication.

LO3 Understand the importance of communication skills in Health and Social Care.

Recommended Reading

Core Reading:

• Aveyard H., Sharp, P. (2017) A Beginner’s Guide to Evidence Based Practice in Health and Social Care, 3rd Edition (UK (United Kingdom) Higher Education OUP Humanities & Social Sciences Health & Social Welfare) UK. Open University Press.
• Beauchamp, T.L., Childress J.F. (2019) Principles of biomedical ethics, 8th Ed, Oxford: Oxford University Press.
• Cottrell, S. M. (2019) The study skills handbook, 5th edn. London: Red Globe Press.
• Edwards, D., Best, S. (2020) The textbook of Health and Social Care. London: Sage.
• NHS (UK) commissioning board (2012) Compassion in practice Dept Health HMSO UK Available at: Microsoft Word – 121203_Compassion in practice FULL DW (england.nhs.uk)Microsoft Word – 121203_Compassion in practice FULL DW (england.nhs.uk) What are Compassion in Practice and the 6Cs of nursing? | Nursing TimesWhat are Compassion in Practice and the 6Cs of nursing? | Nursing Times

Websites:

• Bain, J., Ballantyne, R., Mills, C. & Lester, N.C. (2002). Reflecting on practice: Student teachers’ perspectives. https://www.researchgate.net/publication/43505901_Reflecting_on_Practice_Student_Teachers’_Perspectives
• Context for Care (2011) Poor Communication [YouTube] Available at: Poor Communication (youtube.com) (Accessed: 11 January 2024)
• Lategan, L.O.K. and Van Zyl, G.J. (2017) Healthcare Ethics for Healthcare Practitioners. Bloemfontein: UJ Press. Available at: https://search.ebscohost.com/login.aspx?direct=true&AuthType=sso&db=nlebk&AN=2256589&site=eds-live (Accessed: 11 January 2024).
• Oxford Brookes University (2023) Critical thinking. Available at: Critical thinking – Oxford Brookes University (Accessed: 11 January 2024)
• Hinde, R.A. (1972) Non-verbal communication [Google Books online]. Cambridge University Press: Cambridge. Available at: Non-verbal Communication – Google Books (Accessed: 11 January 2024)
• Moss, B. (2020) Communication skills in nursing, health, and social care. Fifth edition. SAGE Publications. Available at: https://search.ebscohost.com/login.aspx?direct=true&AuthType=sso&db=cat09086a&AN=gbs.oai.folio.org.fs00001090.41aff737.198a.4b58.8934.e0b7cb172e6d&site=eds-live (Accessed: 11 January 2024).
• NHS (UK) commissioning board (2012) Compassion in practice Dept Health HMSO UK Available at: https://www.england.nhs.uk/wp-content/uploads/2012/12/compassion-in-practice.pdf.
• Nursing Times (2022) What are Compassion in Practice and the 6Cs of nursing? Available at: https://www.nursingtimes.net/news/policies-and-guidance/what-are-compassion-in-practice-and-the-6cs-of-nursing-14-02-2022/
• The University of Edinburgh (2018). The 5R framework for reflection. Available at: https://www.ed.ac.uk/reflection/reflectors-toolkit/reflecting-on-experience/5r-framework

Suggested Framework to structure the task

VIDEO CASE STUDY – Choose from one of the three video case studies:

• https://www.youtube.com/watch?v=W1RY_72O_LQ
• https://www.youtube.com/watch?v=qCHHgvlktWQ
• https://www.youtube.com/watch?v=Hp4PW17U_h8

Cover page

• Name of Module, Student ID, Date of Submission and Total Word Count

Contents Page

• Include a contents page, with page numbers.

Introduction (250 words)

Provide an introduction to your report, ensuring that you cover the following three points:

• Context – Outline the importance of understanding key features of a therapeutic relationship and learning by observing others to inform future practice.
• Purpose – Identify the aim of the case study to develop knowledge of communication and ethics.
• Approach – Indicate which theoretical tools are used in the report.

Analysis (2000 words)

Use the 5R framework of reflection from Bain et al., (2002) to produce a critical analysis of the video case study that you have selected:

• REPORT: A brief description of the video as well as any communication and ethical issues you observe.
• RESPOND: Provide your personal response to the situation including your feelings and thoughts about your observations of the video case study as well as any potential questions you may have.
• RELATE: Discuss your understanding of how the case study you observed, relates to your own knowledge and/or experience of a therapeutic relationship. Identify the factors that influence communication.
• REASONING: What are the significant factors that underlie the situation? Analyse and evaluate the relevance of theoretical literature on communication and ethical principles to this case study.
• RECONSTRUCTING: Use the theoretical literature on communication and ethical principles that you have learned to discuss and reframe or reconstruct your future practice drawing conclusion from the previous four stages.

Conclusion (250 words)

Provide a conclusion to your report, ensuring that you cover the following two points:

• Summarise the learning from the reflection.
• Identify the key features of future practice.

Referencing and research requirements

Please reference your work according to the Oxford Brookes University Harvard style. Guidance can be found on the university website:

https://radar.brookes.ac.uk/radar/file/370e1de4-8ea3-18c5-0eb6-676d7efc9533/1/harvard.pdf

Submission details

This assignment should be submitted electronically via Moodle (module lecturers will discuss this process with you during class time).

• All submitted work should remain anonymous; therefore, please ensure that you only include your student ID on your assignment.
• You can submit your work as many times as you like before the submission date. If you submit your work more than once, the most recent version will replace your earlier submission.
• Once you have submitted your work, you will receive a digital receipt as proof of submission, which will be sent to your forwarded e-mail address (provided you have set this up). Please keep this receipt for future reference, along with the original electronic copy of your assignment
• You are reminded of GBS’s regulations on academic conduct, which can be viewed on: GBS Academic Good Practice and Academic Conduct: Policy and Procedure

Formatting Guidelines

This assessment should be submitted as a complete word document

• Assignment Template
  • Use Arial font.
  • Set the font size to 12pt for the main text.
  • Apply 1.5 or double spacing throughout the document.
  • Clearly indicate each part of the assessment, following the template structure
  • OBU Harvard referencing should be applied throughout the assessment.

Answer

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