BAM42004: Change Management Report for Organisational Growth and Competitive Advantage

Assignment Brief:

Learners may use their own employment context to write an assignment based on assessment tasks. Assessment tasks are learning outcomes of the unit associated with Assessment Criteria. You are required to generate sufficient evidence on assessment criteria to meet the learning outcomes of the unit within the rules, regulations, and standards to achieve credits for the unit.

If you are not in employment, please use the following scenario:

Scenario

Consider you are working as a Senior Manager in a small-medium sized insurance private limited organisation, which deals with customers globally, offering motor, home, life, savings, and retirement insurance products and services.

Your role includes:

• Organisational Development, Strategy Development, and Change Management to ensure the company’s direction aligns with its strategic plan.
• Interpersonal Responsibilities such as working with staff and contractors, directing and representing them, monitoring their work, and communicating with external parties on behalf of the company.
• Decision-Making for Organisational Improvement, including:
  • Enhancing operations for existing and new products/services.
  • Negotiating with suppliers.
  • Handling crises.
  • Constructing budgets and allocating resources.

Due to market changes and increasing global competition, you are required to write an assignment to bring changes to your organisation, products, and services.

Prepare a report based on your analysis and evaluation to address the following three tasks, which will help Directors develop a long-term strategic plan with changes in policies, processes, and systems to meet customer requirements and gain a competitive advantage.

Task 1 – Research and Analyse Issues Related to Organisational Change (650 words)

Key Areas to Address:

1.1: Identify important resources in your organisation and analyse the resource impact of change on the organisation.
1.2: Explain positive and negative implications of making the change.
1.3: Consider organisational plans and arrangements for change and evaluate their fitness to accommodate the change.

Assessment Criteria:

1.1: Identify and analyse the resources impact of change on the organisation.
1.2: Explain positive and negative implications for making the change.
1.3: Evaluate organisational plans and arrangements and their fitness to accommodate the change.

Task 2 – Develop Plans to Involve Stakeholders in Change Planning and Support (650 words)

Key Areas to Address:

2.1: Would you support a team approach to manage change? Provide reasons and recommendations.
2.2: What options does your organisation have to make changes? (Repeated for emphasis.)
2.3: Evaluate the above options and provide reasons for selecting a particular option or a set of options.

Assessment Criteria:

2.1: Provide reasons and recommendations to support a team approach to managing change.
2.2: Consider options for an organisation that needs to implement changes.
2.3: Evaluate options and provide justifications for selecting a particular option or a set of options.

Task 3 – Plan the Implementation and Evaluation of a Change Process (700 words)

Key Areas to Address:

3.1: Produce plans that prepare the organisation for change and support implementation.
3.2: Monitor and evaluate the change implementation.
3.3: Review the successes and/or failures of the change process.

Assessment Criteria:

3.1: Develop plans to prepare the organisation for change and support its implementation.
3.2: Monitor and evaluate the change implementation.
3.3: Review the successes and/or failures of the change process.

Answer

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