412 equality and diversity in health, social care or children’s and young people’s settings: Level 4 Diploma in Adult Care Coursework, UK

Unit Title: 412 equality and diversity in health, social care or children’s and young people’s settings

Learning Outcome 1 – Understand equality and diversity

  • Summarise current legislation relating to equality

Firstly for a document to become legislation it has to be presented and passed by the houses of parliament as an act is a legal document that gives powers and statutory duties. This act protects people from unfair treatment and being discriminated against with regards to their age, gender marriage disabilities race religion, etc.

The act became law in 2010 and replaced numerous other legislations and was simpler for people to follow and has wider protection for others it safeguards people from being discriminated against for their individuality.

As I work with the Health and Social Care this act establishes these rights.

Not to discriminate or be discriminated against

Having the right to equal opportunities within employment, education.

The Mental Capacity Act (MCA 2005) aims to protect patients who do not have the capacity to give informed consent. For example, if a patient is incapable of making a decision, this could be if the patient has had a stroke and may not be able to communicate, or if they have been diagnosed with dementia treatment can then go ahead in the best interest of the patient ).

This Act also allows people to make decisions in advance like a living will, which can state their wishes or give power of attorney to another person who can then make a decision for them if they lose the capacity to consent because they are confused as a result of dementia.

People with mental health disorders have the same rights to consent as those with physical illnesses unless some mental health issue means they are unable to make a decision. A small number of people with mental health problems may need to be detained under the Mental Health Act (1983). They can be detained under section 2 which means that they can be kept in hospital for up to 28 days this will enable the Dr’s to

  • Assess what type of mental disorder they have,
  • Decide if any treatment is needed
  • Decide if the treatment has any effect on your health.

An approved mental health professional is more likely to use section 2 than section 3 you have never been assessed in the hospital before or no assessment has been done for a while.

A psychiatrist may offer you treatment and would be able to still give you the treatment even without your permission.

The Equality Act 2010 brings together some of the other legislations

Human Rights Act 1988 (certificate held training completed Oct 2021)

Equal Pay Act 1970

Sexual Discrimination Act 1975

Race Relations Act 1975

Disability Discrimination Act 1995

Human Rights are the basic rights and freedom of all individuals and this can be hard to uphold.

Working within the health care sector sometimes this can be hard to constantly observe a client due to the short space of time we have to spend with them. If a client refuses fluids or to eat anything or family have requested that we observe fluid intake etc it is hard to explain to them that we cannot make any individual do what they don’t want to as this is their choice.

All information has to be documented in the care plan and passed over as this is a legal document and if it wasn’t written down it didn’t happen.


Legislation may include:

  • Equality Act
  • Mental Capacity Act
  • Human Rights Act

Evaluate how legislation, codes of practice and policies and procedures relating to equality and diversity apply to own work role

  • Explain the impact of own practice of:
  1. Equality
  2. Diversity
  3. Inclusion
  • Analyse how barriers to equality impacts on individuals


Individuals are adults, young people or children who use services.

  • Explain the attributes that may lead to discriminatory behaviour

Learning Outcome 2 – Understand how inclusive practice supports equality and diversity

2.1 Explain how inclusive practice promotes equality and supports diversity

2.2 Analyse how inclusive practice respects the individuals beliefs, culture, values, preferences and life experience

2.3 Evaluate principles of inclusive practice

Learning Outcome 3 – Understand how to promote equality and diversity and inclusion

3.1 Explain how to challenge discrimination to promote change

3.2 Explain how to support others to promote equality and diversity

3.3 Evaluate current systems and processes to identify improvements which support equality , diversity and inclusion

Learning Outcome 4 – Be able to work in a way that supports equality and diversity

4.1 Use person centred approaches to support equality and diversity

4.2 Work with others to promote equality and diversity

4.3 Challenge discrimination to promote change

4.4 Access resources to support equality and diversity practice

4.5 Disseminate information to others relating to equality and diversity

4.6 Reflect on own practice in relation to equality and diversity

Equality is ensuring individuals or groups of individuals are treated equally and fairly and less favourable, specific to their needs including areas of race, gender, disability, religion/belief, sexual orientation, and age. This means in my workplace whilst working with the adult with several needs I treat them all fairly and equally. I ensure they all have equal access to opportunities I ensure no one is discriminated. I do this by following our equal opportunities policy.

I have recently been caring for an 84-year-old lady who speaks very little English.

When we met this lady we arranged for son to be present whilst doing care package to translate to his mum to agree with ensuring her wishes and preferences as well as all her additional needs are met, as she has very little mobility, we attend to her personal care and meal preparation with an care package of four calls daily to ensure her personal hygiene needs are met as well as her nutritional needs are met also.

Her son lives out of town and isn’t always present so we suggested that we kept the staff to a small number so continuity was maintained and we know her routine, both myself and the colleagues attending make it a lot easier for us both so Mrs C didn’t get frustrated whilst trying to communicate such as choosing what she will wear that day and what food to prepare for lunch. Time and respect are always given to Mrs C so that she receives her wishes.

I ensure she is treated with respect, dignity and just the same as everyone else I care for.

The time of her care calls where increased to ensure the best quality of care is given, not rushed and allow time to engage and communicate with Mrs C.

We Communicate with the use of signs, symbols, pictures, writing (for the very little English which she can understand)

Diversity is to recognise, respect and value people’s differences to contribute and realise their full potential by promoting an inclusive culture.  Mrs C only eats certain foods and drinks boiled water, I respect her choice and ensure she receives what she wishes for.

At this stage we have managed well with communicating and additional time of care to fulfil her care package and needs, using continuity, Son is very happy with the care for his mum and she looks a lot better regarding nutrition.

I will always take on board the extra time whenever doing a care package as Mrs C and carers have both benefited from this.

4.7 Model behaviour that promotes equality, diversity and inclusion

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